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Clearinghouse

Update Practice & Provider Information

  • August 13, 2025
  • 0 replies
  • 38 views

Ensora Education Team
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If practice information needs to be updated, users can do so in the Manage Account section of the system. Once you make your updates, you will immediately be able to submit claims with the new information. Practice information may require updating due to:

  • Move or change in location
  • Practice is acquired by another billing entity
  • New person of contact
  • Business name change
  • Provider name change
     

NOTE: If you experience errors with the system recognizing the provider on your claims, please contact our Customer Care Support Team at either 800-840-9152 or Clearinghouse.Support@ensorahealth.com.

 

Changes may affect your enrollment. Changing the NPI, TIN or Organization Name can affect any enrollments that were previously completed. Be sure that the insurance company is aware of any updates BEFORE you change anything with Ensora Clearinghouse.

 

Update Practice Information 

  1. Log in to your Account.
  2. Hover over the Client ID in the top right corner and select Manage Account.

    apex_manage_account2.png
     
  3. Click Billing Entities on the left side of the screen. A Billing Entities drop-down menu opens.

    apex_billing_entities3.png
     
  4. Select the Billing Entity to be updated.

    apex_select_practice.png
     
  5. Edit/Update Practice Information.
  6. Click the Submit button at the bottom of the page.

    apex_submit6.png

     

    NOTE: If you update the NPI, TIN or Organization Name, contact Support to submit an enrollment request to Change Healthcare.

Update Provider Information 

  1. Log in to your Account.
  2. Hover over the Client ID in the top right corner and select Manage Account.

    apex_manage_account2.png
     
  3. Click Billing Entities on the left side of the screen. A Billing Entities drop-down menu opens.

    apex_billing_entities3.png
     
  4. Select the provider's Billing Entity.

    apex_select_practice.png
     
  5. Scroll down to the Rendering Providers section and click the appropriate Provider Name.

    apex_first_last.png
     
  6. Edit/Update Provider information.
  7. Click the Submit button.

    apex_submit_7.png
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