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Providers can download and export CSV files of system messages, payments, profiles, appointments, notes and documents. Exported files display under the Exports tab in the Documents section until they are deleted.

NOTE: Managers and Owners have the ability to view providers' payment, profile, appointment, note and document exports, but are not able to view providers' message exports. Message exports are only visible to the user who initiated the export. Providers are not able to view any exports initiated by other providers, colleagues, or clients.

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How to Export Messages

You can export all messages for all clients at once, or export all messages from individual clients.

NOTE: Exported messages are only visible to the person who initiates the export. 

 

  1. Export all messages from the Messages section or all messages from individual clients in the People section.
      • From the Messages section: Click the CSV button at the top of the page.
        theralink_export_all_client_messages_1.png
         
      • From the People section: Click the Messages icon on the Client Profile Card, then click the CSV button at the top of the messages list.
        theralink_export_ind_client_message_2.png theralink_export_ind_client_message_3.png
  2. Click the OK button on the Export Requested pop-up box.
    theralink_export_requested_ok.png
     
  3. Click on the Exports tab in the Documents section.
  4. Click the Download button to download the messages.

    NOTE: Click the Delete button to remove the messages from the exports list.

    theralink_export_message_download.png

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How to Export Payments

You can export Outstanding Payment Requests and Payment History from the Payments section.

NOTE: Exported payments are only visible to managers, owners, and the provider who initiated the export.

 

  1. Click the CSV button at the top of the Outstanding Payment Requests tab, or click the CSV button at the top of the Payment History tab to export each payment list.
    theralink_export_payments_1.png theralink_export_payments_2.png

     
  2. Click the OK button on the Export Requested pop-up box.
    theralink_export_requested_ok.png
     
  3. Click on the Exports tab in the Documents section.
  4. Click the Download button to download the payments.

    NOTE: Click the Delete button to remove the payments from the exports list.

    theralink_export_provider_payment_download2.png
     

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How to Export Profiles

You can export profiles from the My Clients, All Clients, Providers, Owners, Manages and Colleagues tabs in the Profiles section.

NOTE: Exported profiles are only visible to managers, owners, and the provider who initiated the export.

  1. Select the appropriate tab, then click the Export Profiles button to export those profiles.
    theralink_export_profiles_button.png
     
  2. Click the OK button on the Export Requested pop-up box.
    theralink_export_requested_ok.png
     
  3. Click on the Exports tab in the Documents section.
  4. Click the Download button to download the profiles.

    NOTE: Click the Delete button to remove the profiles from the exports list.

    theralink_export_profile_download.png

How to Export Appointments

Export Appointments from the Scheduling section.

NOTE: Exported appointments are only visible to managers, owners, and the provider who initiated the export.

 

  1. Click the CSV button at the top of the schedule. 
    theralink_export_schedule.png
     
  2. Enter a Start and End for the appointment date range you want to export.
  3. Click the Start button.
    theralink_appointment_date_range.png
     
  4. Click the OK button on the Export Requested pop-up box. 
    theralink_export_requested_ok.png
     
  5. Click on the Exports tab in the Documents section.
  6. Click the Download button to download the appointments.

    NOTE: Click the Delete button to remove the appointments from the exports list.

    theralink_export_appointments.png

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How to Export Notes

Export Notes from the Profiles section. Only signed notes will be exported.

NOTE: Exported notes are only visible to managers, owners, and the provider who initiated the export.

  1. Select the appropriate tab, then click the Export Notes button.
    theralink_export_notes_button.png
     
  2. Click the OK button on the Export Requested pop-up box.
    theralink_export_requested_ok.png
     
  3. Click on the Exports tab in the Documents section.
  4. Click the Download button to download the notes.

    NOTE: Click the Delete button to remove the notes from the exports list.

    theralink_export_notes.png

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How to Export Documents

Export Documents from the Documents section.

NOTE: Exported documents are only visible to managers, owners, and the provider who initiated the export.

  1. Click the Export Documents button at the top of the Owned by Me and Shared with Me tabs to export each document list.
    theralink_provider_doc_export.png
     
  2. Click the OK button on the Export Requested pop-up box.
    theralink_export_requested_ok.png
  3. Click on the Exports tab in the Documents section.
  4. Click the Download button to download the documents.

    NOTE: Click the Delete button to remove the documents from the exports list.

    theralink_download_documents.png

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