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Add Client File

  • August 13, 2025
  • 0 replies
  • 31 views
Ensora Education Team
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It is best practice to upload an electronic version of any paper documents you have for a Client in the event that you cannot get into the office for any reason. Follow the steps below to upload a Client File.

  1. Hover over the Managers tab in the navigation bar and select Client Manager from the drop-down.
  1. Select appropriate Client.
  
  1. Scroll down and click File Manager from the Other section of the left menu.
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  1. Here you can access and search for any existing electronic documents for this Client.
  1. Use the Upload New File section to add a new document. 
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  1. Choose a File to Upload. The file should be in one of the file formats listed. Then click Select.

    Important: Make sure you are protecting your clients PHI when uploading the documents.
  1. Enter the document Name and Description.
  1. Select a Label from the drop-down menu.
  1. Click Upload.
  1. To add a new label, use the Create New Label section. Include the title of the label, and Choose a Color (optional). Then click Create Label.

    Note: Administrators are able to create the labels they would like their staff to use.

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  1. Once files are on a Client's Profile, you can access them at any time by either clicking on an individual client's name, or by hovering over the Managers tab, and selecting Client File Manager from the drop-down. 

    NOTE: You can access Client Files for multiple clients on the Client File Manager page. 
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