The application collects information required to activate a new merchant account. Completing it accurately and promptly is best to avoid onboarding delays.
Before You Begin
Gather the following before starting the application:
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Government-issued business registration documents
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Federal Tax ID / EIN confirmation letter (IRS CP 575 or equivalent)
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Voided business check or bank letter for ACH setup
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Valid government-issued ID for all beneficial owners (25%+ ownership)
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Business bank account details (routing & account number)
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Physical and mailing addresses for all business locations
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Estimated monthly credit card processing volume in dollars.
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Website URL (if applicable) or description of goods / services sold
Step-by-Step Walkthrough
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Access the application , here: TRX Application
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Enter legal business name, DBA (if applicable), business type (LLC, Corp, Sole Proprietor, etc.), date of incorporation, and jurisdiction of formation.
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Add all individuals with 25% or greater ownership stake. For each owner, provide full legal name, date of birth, SSN (last 4 digits only), home address, and ownership percentage.
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Enter the address of every operating location. For each location, specify business type (retail storefront, restaurant, mobile, e-commerce, healthcare, etc.) and expected operating hours.
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Provide your business bank account details for settlement deposits. Upload a voided check or bank letter to verify account ownership. Funds will settle to this account on the schedule specified in your partner agreement.
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Input estimated monthly transaction volume and average ticket size. This is used for underwriting and configuring appropriate processing limits on the account.
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Upload all required supporting documents. Accepted formats: PDF, JPG, PNG. Max file size: 10 MB per document.
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Review all the information entered carefully. Click Submit when complete. You'll receive an email confirmation with a submission reference number.
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Your application will be reviewed within 2–5 business days. Your Onboarding Specialist will contact you if additional information is required.
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Once approved, you'll receive a notification email. The account will be fully activated. Processing limits and features are enabled by the approved tier.
NOTE: Approvals are complete within 2 to 4 business days, assuming all required documents are submitted promptly, and no additional information is needed during underwriting review.
Common Intake Form Errors to Avoid
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Entering a personal bank account instead of a business account
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Mismatched business name (form vs. IRS documents)
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Missing beneficial owner information for all 25%+ owners
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Uploading expired or unreadable identity documents
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Leaving the "estimated volume" field blank or significantly underestimated
Escalation & Support
We're committed to resolving every issue quickly. Use the escalation path below to ensure your request reaches the right team at the right level.
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Contact TRX Support directly at support@trxservices.com
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Contact Ensora Health Payments Support at payments.support@ensorahealth.com.