PERMISSIONS: Clinic Staff must have Administrator, Billing Manager, Billing Assistant, or Operations Manager Permissions assigned in order to manage Postings.
Patient Payment Application
The Patient Payment Application process works in much the same manner as the Carrier Payment Application with only one exception. When applying the patient payments it is not necessary to first select a case, since the case can be determined from the payee.
NOTE: It is not possible to take a check posted to one case and apply it to another. We understand that there are situations where this would be helpful. In this case, it is best to create a refund for the payment from the first case and then repost it to the second case.