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Claim Error: F8 may not be blank (2300_Ref_02 original Reference Number)

  • Aug 13, 2025 2:35 PM UTC
  • Aug 28, 2025 8:13 PM UTC
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Ensora Education Team
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Claim Error: F8 may not be blank (2300_Ref_02 original Reference Number) 

When you are sending a corrected claim they want the original reference number/claim number from the original EOB. You will need to add this to your Visit Auxiliary Info in Transactions.

 

FIX:

  1. Right-click on the claim error and View Transactions.
  2. Select the visit being corrected.
  3. Right-click Edit Visit Auxiliary info.
  4. Right-click, Add and then select Original Reference Number and enter value.
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