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Fusion Enterprise

Claim Error: Claim filing indicator may not be blank (2000B_SBR_09 subscriber information)

  • Aug 13, 2025 2:35 PM UTC
  • Aug 28, 2025 8:12 PM UTC
  • 0 replies
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Ensora Education Team
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Claim Error: Claim filing indicator may not be blank (2000B_SBR_09 subscriber information)

Make sure ALL carriers (not just the one you are billing) for that patient have a Claim Filing Indicator field with a value in the Carriers | Auxiliary Info Box.

 

Fix:

  1. Right-click on the claim error, click View Case, then select the Policies tab.
  2. Select the first policy and right-click Open Carrier.
  3. Check for Claim Filing Indicator in the Aux Info box.

Repeat for all policies in the case. 

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