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ABA Therapy

Claim Scrub: mn109 Missing or Invalid Rendering Provider

  • August 13, 2025
  • 0 replies
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Ensora Education Team
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 Permissions: You must have Billing Permissions with the ability to "submit Claims to Clearinghouse" enabled.

Claim Scrub Error:

  • RENDERING PROVIDER LOOP(2310B) IS MISSING Missing or invalid 

This rejection usually indicates the Rendering Provider is missing from the electronic file.

NOTE: The information in the electronic file is controlled by your EDI File Settings. The information on the PDF version of the CMS-1500 might be different than the electronic claim according to these settings. 

 

Fix Scrub Error

  1. Click Billing tab in primary navigation bar.
  2. Click Insurers in side menu.
  3. Click Edit for appropriate Insurer.
  4. In EDI File Settings, ensure the Rendering Provider is always included in the Electronic Claim. Check boxes 3 & 4.
    2021-03-23_12-56-53.png
     
  5. Save changes.
  6. You can now resubmit your Claims.

If you have any other questions about EDI File Settings you can check out the article below.

How to Setup EDI File Settings

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