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Funding Source: Notes & Issues Tab

  • August 13, 2025
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Ensora Education Team
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Funding Source: Notes & Issues Tab
 

Jump to a Section:
Note Type
Summary and Details
Author, Edited By, Attachment
Add an Attachment
Expiration / Warning
Visual Warnings


This document will instruct users on how to navigate the Notes & Issues tab of the Funding Source record in the system. The screenshots in this document will use a Private Insurance funding source as an example, however, these instructions will apply to all funding source types.
 

Notes & Issues Tab
 

In the Funding Source, locate the Notes & Issues tab as shown below.

Notes_and_Issues_2__1_.png

 

Under the Notes & Issues tab you will see the Notes & Issues options. Click Add.

notes_and_issues_add__1_.png

 

When you click Add, a line item will be added, however, you will enter the details of that note on the bottom half of the screen.

Note: There is no limit to the number of Notes you can add.

notes_and_issues_split_screen__1_.png

 

Note Type

Note Type provides a pre-generated list. This list can be modified by going to the main screen of the system. Then click Customize List under the Settings tab.

Note_Type__1_.png

Summary and Details
 

On the Summary line, add a short summary of the note. For example "Call Log".

In the large box below that, you will enter all the details of the note. There is no limit to the amount of text you can enter here.

summary_details__1_.png

 

Author, Edited By, Attachment
 

On the lower right-hand side, you will see the Author listed and the date the note was added. Next, you will see the user that last edited the note and the date that occurred. And lastly, you will see links to any Attachments included in this note.

Note: You will not see the Author or Edited info updated until you Save the note.

author_attachment__1_.png

 

Add an Attachment
 

To add an attachment to the note, go to the Attachment section at the top and click Add.

attachemnt_section__1_.png

 

This will bring up the Select Attachment File window to choose a file from your machine.

Select the file and click Open to add the attachment.

select_attachment__1_.png

 

Expiration / Warning
 

To have the system give you a notification about a note, you can set an Expiration.

Check the box for Expiration and then select the date from the drop-down. The Give Warning box will automatically be checked as well.

Expiration__1_.png

 

Visual Warnings
 

The system will give you visual warnings when the expiration on your notes is approaching or has passed.

Blue Font means the note will expire within 14 days.

Red Font means the note has already reached the expiration date.

visual_warning__1_.png

 

Click Save & Close in the top left-hand corner when you are done adding your note.

 

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