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TheraLink

Devices & Browsers to Use for Sessions

  • August 13, 2025
  • 0 replies
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Ensora Education Team

You can use Mac computers, iPhones, or iPads, as well as Windows based computers and Android phones and tablets as long as you are using the following operating systems and browsers:

Operating System Chrome
(Latest Version)
Firefox
(Latest Version)
Safari
(Latest Version)
Windows 8+ Yes Yes No
MacOS Sierra+ Yes Yes Yes
(will not work below 10.1)
Android 4.4+ Yes Yes No
iOS 11+ No No Yes**
(will not work below 13)

**If you join a telehealth session on an iPad or iPhone, be sure that you are using Safari. If your default browser is set to Chrome, the system will not be able to open. See iOS Error: Requires iOS 12 for more information. 

 

IMPORTANT: The system is not supported on Internet Explorer or Microsoft Edge. We recommend using the browsers listed above.

 

If you are unsure what browser you are using, go to this website and they'll tell you!  https://www.whatismybrowser.com/

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