If you are having an issue where a pharmacy is added in the system and not saving correctly, defaulting to the old pharmacy, follow these steps to resolve it.
NOTE: This will only need to be done for patients you are seeing this issue with.
- Go to ePrescribing.
- Add patient pharmacy. See Assign Patient Pharmacies for more information.
- Write script as needed using this pharmacy.
- Go to the Patient Details>Medication tab.
- Click on the ePrescribing tab.
To confirm that the information has synced:
- Close the patient's chart.
- Reopen the patient's chart.
- Go to the ePrescribing tab.
- If the pharmacy data is not displaying as expected, when prescribing, on the Transmit Rx screen, search for and add the pharmacy.
- Click Prescribe.