System Access

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Summary

This training guide walks through how to set up your RDP icon which will allow you to log in to either your beta or live instance of eCR.

Prerequisites

• You will require your eCR User ID which will be provided to you by 10e11.
• You will need your temporary password which will be provided to you by 10e11.
  • For your live instance, you must reset this password upon the first login to eCR.
• To reset your password go to our Support Page.
• For further details, see the Reset Password Training Guide.

RDP Properties

• Your RDP session must have the appropriate URL in order to connect.
• You will be provided this URL from your 10e11 Project Manager.
  • Example URL: YourCompanyAcronym.10e11.com.
• Follow these steps to set up your RDP:

1. Right-click on your RDP and choose Edit.
   
   
    
2. Enter the URL provided to you by your 10e11 Project Manager in the Computer field.
   
   
    
3. Enter tgisaas\ in the User name field.
   • Be sure to use the backslash above the Enter key on your keyboard.
     
     
4. Go to the Display tab.
   
   
    
5. Make sure you are set to full screen by sliding the button all the way to the right.
   
   
    
6. Go to the Local Resources tab.
   
   
    
7. Check to make sure that both the Printers and Clipboard boxes are checked.
   
   
    
8. Click on the More button.
   
   
    
9. Check to make sure both Ports and Drives are selected.
   
   
    
10. Return to the General tab and click Save or Save As.
    
    

• Save As will allow you to place the icon on your desktop.

RDP Login

• If you leave the Username with only the tgisaas\ (see RDP Properties Point 3 above), the icon can be distributed to others within your organization.
  • They will be asked to enter their username when they double-click on the icon.
• To connect to the application, double-click on the icon.
  
  

• The FIRST TIME you log in, you will have to select Use Another Account.
  
  
   
• Enter your username and password.
  • You will be provided your username and password from 10e11.
• Once you login in to your RDP, your eCR instance will automatically open.
• Upon first login, you will be asked to accept the End-User License Agreement.
• Click “I Accept” and your eCR screen will open.
• 
  

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