Apple Product Connection to eCR: Microsoft Remote Desktop (Computer)

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1. Go to the App Store and download Microsoft Remote Desktop 10.
2. Once downloaded, open Microsoft Remote Desktop.
   
   
    
3. In the upper left-hand corner, click on the Gear icon and go to Preferences.
   
   
    
4. Go to the User Accounts Tab.
   1. Click on the plus to Create a User Account.
   2. Enter your eCR username and password.
   3. Add a Friendly name.
   4. Click Add.
      
      
       
5. Go to the Gateways Tab.
   1. Click on the Plus to Create a Gateway.
   2. Enter your gateway.
      • Beta: ecrbetagateway.10e11.com
      • Live: ecrlivegateway.10e11.com
      • Friendly name: eCRbeta or eCRlive
   3. Choose your user account, if you created one.
   4. Click Add.
6. Close out of Preferences.
7. Go to the Connections menu.
   1. Click "Add PC".
   2. On the General Tab enter  PC Name.
      • Beta: ecrbeta.10e11.com
      • Live: ecrlive.10e11.com
   3. Choose your user account, if created.
      
      
       
8. Display Tab
   1. Select Start session in full screen.
      
      
9. Devices and Audio

• Choose the Printers, Smart Cards, and Clipboard checkboxes.
• Click Add.

Once back on the Home Screen, double click on the Remote Desktop you have just created.

• There are two different views - both shown below.
• If you did not add a user account in step (above) you will be prompted for your eCR username and password.
  
  
  
  
  
• You should see the below status bar while connecting.