Ensora Clearinghouse is proud to offer support for all Clearinghouse users. Once you have gone through the onboarding process, our expert Support Specialist are available to assist you with claim Support. Our Support Specialist are highly trained and have a vast wealth of knowledge that they are eager to use to assist you. They are equipped to help you with things like:
- claim rejections
- mapping claims
- contacting insurance companies
- installing software
- troubleshooting errors
- manually outputting information
- and more
NOTE: Ensora Clearinghouse services thousands of clients each day, and our Specialists work hard to ensure that everyone is helped within a timely manner. We are happy to assist where we can, however, occasionally there are some requests that are not possible for us to do. We greatly appreciate your patience and understanding when this happens, and know that we will continue to assist you in any other way that we are able.
Contact Support using the Community Portal
Contact support using the Community Portal.
Call Support
Call - 800-840-9152 and select the Support option. This will connect you with out Support team who will triage your issue to find a solution, or connect you with the proper team who can help solve your issue.
Email Support
Email Clearinghouse.Support@ensorahealth.com. They will triage your issue and connect you with the proper team to assist you with your issue.
IMPORTANT: Once an email has been sent you will receive an automated confirmation email. All future responses from our Support staff will then continue in that email chain, so be sure to keep that available.