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Send a Fax from the Faxes Module

  • August 13, 2025
  • 0 replies
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Ensora Education Team
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  1. Click Add in the top right-hand corner.
  2. If you are sending the fax to a known individual who is in the Contacts module:
    • Enter their name in the Lookup contact field and, click the arrow.
    • Or click the picklist mceclip1.png button to select the individual from the list.
  3. If you are sending the fax to a staff member at your agency:
    • Enter their name in the Lookup staff field and, click the arrow.
    • Or click the picklist mceclip1.png button to select the staff from the list.

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  4. Enter any information desired.
  5. Once all information is added, click the Add Files tab.
  6. There are two options to add a file:
    • To Scan a file, click the Scan link to launch the scanning software.
      • For more information on setting up scanning in the system, see this article.
    • To Attach a file, click Choose File.
      • Up to 12 files can be attached.
      • PDF file format is recommended.

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  7. Click Save.

    NOTE: If no file is attached, a warning will pop up confirming that the fax should be sent without it.


    mceclip0.png

     

  8. A confirmation message that the fax has been sent will display. 

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  9. Click OK.
  10. To see the status of the sent fax, return to the main Faxes module screen.
  11. Select Sent Faxes from the View drop-down menu.

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