Skip to main content
Procentive

Add a Direct Message Address for Staff

  • August 13, 2025
  • 0 replies
  • 22 views

Ensora Education Team
Forum|alt.badge.img

Overview

Learn where to enter and validate a direct message address for your staff to use in the Messaging module.
 

Update Staff Information

Once you have received your Direct Address from Inpriva, follow these steps:

  1. Go to the Settings Module.
  2. Click on the Password tab.
  3. Locate the Direct Messaging Credentials Section.

    direct_messaging_validation.jpg
     
  4. Direct Address: Enter the address you received from Inpriva.
  5. Direct Password: Enter a password you received from Inpriva.
  6. Test the address by clicking validate.
    • A window will open confirming validation.
    • If you do not receive a validated confirmation, you will want to verify the address and password with Inpriva. 
  7. Click Change.
This topic has been closed for replies.