Extended Care

I got these back and wanted to know what it means. Should I change the DMS diagnosis?Remark: MA63 Remark: M81

I have been searching site for a video to share with staff (RBTs) on use and navigation of the mobile app for data collection. Everything I have found has been more geared towards BCBAs. Can someone please point me in the right direction. Thanks!

Will the completed client intake documents still be stored under general documents ?

I have several claims for Blue Cross Blue Shield of Alabama all with the same rejection code, REJECTION: Status Details - Category Code: (A4) The claim/encounter can not be found in the adjudication system., Status: Entity not found., Entity: BillingProvider (85).I have contacted the insurance company but the claims are not in their system.   My support cases keep getting closed because when I reply to the email it comes back saying it cannot be delivered. How can I get some guidance for correcting this rejection reason ?

We are extracting the data using the API, and in the raw skills data we only receive the value field. For Fluency-type targets, we don’t understand how that value is calculated.In Ensora, we can see additional information, but in the extraction we only receive values like 0.0222 (and similar). Could you please clarify how the value is calculated for these types of targets and what inputs are used in that calculation?

Is there a way to automate the creation of “Staff” in Procentive? Is there any sort of guide or way to import documents (like a CSV) to automate the creation of Staff? I would want to automate the “Staff”, “Role”, “Locations”, “Programs” tabs within.

What does this message mean in the ERA’s and how do I handle allocating these?  

Hi Team,We are evaluating the possibility of integrating a solution with TenEleven eCR to support submission of clinical notes/documents into the patient health record.Our use case involves pushing clinical notes or documents from our system into TenEleven using an HL7 v2 interface — specifically as either an MDM or ORU message type.While exploring your API documentation, we could only locate FHIR endpoints documentation that appear to support read‑only GET operations. Could you please confirm: Does TenEleven support an HL7 v2 interface (MDM/ORU) or similar mechanism for pushing clinical notes or documents into the eCR? If not currently supported, is there a possibility or plan to enable such support — or an alternative secure endpoint that allows document submission from external systems? Any guidance in this direction wou

Curious, does anyone know of a voice transcription product that would be compatible with clinical charting in Procentive?

Is this possible?

Do others have the issue where therapists are not seeing appointments on the data collection app, but do in their Codemetro web? We deal with this every week and wanted to know if there is a workaround or an order to the process, so they are not missing the appointments on their Data collection app. We require them to choose a session before publishing to ensure the appointment is auto rendered.