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FAQ: How can I access the eRx system to update patient information for the doctor?

  • Aug 13, 2025 2:26 PM UTC
  • Feb 10, 2026 5:44 PM UTC
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Ensora Education Team
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How can I access the eRx system to update patient information for the doctor?

  • This is called Proxy Access and it allows a non-prescribing user to update Client information within the eRX and even fill out the prescription information for the prescriber.

PLEASE NOTE: Only the prescriber can approve and send/print the prescription.

 

Please submit a Help Desk ticket letting us know which staff you would like to provide this access to. We normally have this request set up the same business day that they are submitted.  

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