Skip to main content
eRx

Discontinue a Prescription

  • August 13, 2025
  • 0 replies
  • 67 views

Ensora Education Team
Forum|alt.badge.img

Discontinue a prescription to remove it from the Active Medications list. If the prescription included refills on file, you will have the option to notify the pharmacy.

 

  1. Find the Prescription in the Active Medications list from the Med Entry tab or the Compose Rx tab.
  2. Click the Drop-Down menu on the Edit button.
  3. Select Discontinue. The Discontinue Prescription window opens. 
    newcrop_edit_discontinue.png

    NOTE: Multiple medications can be discontinued simultaneously. Select medications using the Checkboxes in the left-hand column, then click the Drop-Down menu the Queue Rx button and select Discontinue.

     

     

  4. Click the Discontinue button.
    • The Cancel button closes the window without discontinuing the prescription.
    • You have the option to enter a Reason for discontinuation.
    • Select the Notify checkbox to send a cancellation message to the pharmacy. This will cancel any remaining refills left on the prescription. This may not be available for all pharmacies or for printed/recorded prescriptions.
       

      NOTE: It is not possible to discontinue medications that have been prescribed or renewed in another system. This includes medication histories that have been brought into the system by a data migration from another platform, or from the Surescripts Drug history.




      newcrop_discontine_reason.png
  5. The discontinued medication displays on the Previous Medications list.
    newcrop_dc_reason_5.png
This topic has been closed for replies.