If all providers in an account are unregistered and inactive, then you can Inactivate the Account.

Inactivate an Account

1. Log in to the Customer Portal.
2. Click the Maintain Top Level Account Kids link.
    
3. Click Select next to your account name. A list of all hospitals and clinics under the account will display.
   
    
4. Click Select next to the appropriate Name and Account ID.
    
    
5. Click Show Details.
   
    
6. Click Edit at the top of the General Contact Info tab.
   
    
7. Uncheck the Is Active checkbox.
8. Click Update.
   
    

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