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At Ensora Health, we are committed to giving you the best tools to run your practice with confidence. To keep payment processing secure, reliable, and cost-efficient, we are transitioning from Vantage to Stripe for Ensora Payments. 

We know a change like this takes effort. Thank you in advance—we’re here to make it smooth.

 

Why we’re making this change 

  • No new costs to you: Vantage significantly raised rates; staying would have meant passing those increases to you. 

  • Modern, enhanced payments experience: Stripe is a well-known, leading payments partner—bringing a modern UI, robust reporting, and ongoing innovation to your practice. 

  • Better, safer processing: Stripe brings enhanced security, improved risk management, and direct support. 

What you need to do 

  1. Watch the Ensora Payments video overview and walkthrough 

  1. Review the Transition Toolkit 

  1. Plan for Client Card Reacquisition 

  1. Complete Stripe enrollment (usually takes less than 20 minutes) 

  1. Prepare a short-term cash reserve for your practice to account for the initial 7-14 day waiting period for your first Stripe payout

  1. Take the 5-minute learning module 

What to expect during the switch 

  • Zero downtime while enrolling: Your Vantage processing continues until your Stripe merchant account is approved. 

  • Reporting access: Your historical Vantage transactions remain accessible. 

Need additional support? 

  • Ask in the Community: Payments Transition Discussion Thread 

  • Contact Ensora Payments at payments.support@ensorahealth.com or 877-288-5583 (option 2 then 6 for Payments) 

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