If you have enabled Text Appointment Reminders, you will be able to reply to a Client text message from the Client's Reminder Logs.
IMPORTANT: Message segments are calculated for both reminders sent to Clients and their responses back.
- Hover over the Managers tab in the navigation bar, and select Client Manager from the drop-down.
- Click on desired Client.
- Select Reminder Logs from the General section of the left menu.
- All Client responses to Appointment Text Reminders display.
- Click Text {Client Name} or the Reply icon.
- Enter in message and click Send Text.