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Contact Log & Leave Entry

  • August 13, 2025
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Ensora Education Team
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The contact Log allows users to document incidental client contacts that were not scheduled sessions. Examples of these contacts include phone calls, text messages, emails, no-shows or canceled appointments, etc.

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Access Content Log

  1. Hover over the Managers tab in the navigation bar and click Client Manager from the drop-down.
  2. To view the Contact Log in a general list format, scroll down to the chart that contains the list of Clients. Scroll to the right, and then click on the Contact Log Details icon located in the Contact Log column.

    Contact Log icon in client chart
  3. The Contact Log Details icon will bring you to a pop-up window with that client's Contact Log List. 

    Client Content Log List pop up window
     
  4. For a more detailed version of the Contact Log, click on the client's name. This will bring you to the Client's Profile page. Then click Contact Log from the Client Manager panel on the left.

    Highlight Contact Log from Client Manager panel

Add New Entry

  1. After clicking on Contact Log Click Add New Entry
  2. Fill in the appropriate fields. 
  3. Click Add Log Entry.

Add Hospitalization or Leave

  1. From the Client Profile page, select Hospitalization/Leave from the Client Manager panel on the left.

    Highlight Hospitalization/Leave from Client Manager panel
     
  2. Fill in the information pertaining to that client's leave.
  3. Click Add.
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