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EchoVantage

Add & Manage Families

  • Aug 13, 2025 1:36 PM UTC
  • Jul 20, 2026 5:45 PM UTC
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Ensora Education Team
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Once menu access and the Families: Add permission is granted to the appropriate groups, users can add and manage Families. The Families feature is accessible from the Families main menu option and a new Family tab in the Clients menu. Either location offers the same functionality, however, the Family tab in the Clients menu lists all Families to which the current Client is a member. The examples below work through the Families main menu option screens.

 

Add a Family

 

After selecting the Families main menu option, click on the blue +ADD FAMILY button or the blue "+" plus to the right of the search bar. The Add Family screen displays.

 

 

 

  • Family Code Prefix - The prefix is limited to 4 characters by default. An error displays on Save if more than 4 characters are entered.
    • A 4-digit suffix, beginning with 0000, is appended to the Prefix to create the Family Code (dbo.Families.Code). These digits are incremented by 1 for each Family added with the same Prefix.
    • The addition of a configuration screen, like the one used for Client Code generation, is planned for a future release.
    • If needed, the default Max Prefix Characters or Max Suffix Digits can be updated in dbo.ConfigCodeGeneration.
  • Family Name - The name can be up to 200 characters.

After a Family is successfully added, the search list is updated.

 
  • The Families list is sorted by Family Name.
  • When a card is selected, the Family Name displays in the search bar.
  • Delete a Family by selecting the delete icon (blue trash can) to the right of the search bar.
  • The delete icon is not present when there are existing relationships with the Family Members, Forms, or Documents.

Add Family Members

Select the blue +ADD MEMBER button to add Members to a Family.

 

The Add Family Member screen displays.

 

  • Client and Role are required.
  • Labels are optional and more than one value may be selected.
  • Start Date and End Date are optional. Use to define the Client’s period of active participation.
    • Use of these dates in place of End-Dating is recommended for historical purposes.
    • Adding a Client that was previously a Member of the Family is allowed as long as the Start and End Dates do not overlap the existing record.
  • Click the blue SAVE button to add the Family Member.
  • As Members are added the Client list is populated.

 

 

Manage a Family

A Family name can be edited if entered in error or the entire Family can be deleted as long as there are no relationships, forms, or documents. To edit a Family name, select the pencil icon to the right of the search bar.

 

Selecting the edit icon opens the Edit Family screen.

 
  • Enter the correct Family Name and then select SAVE to record the changes.
  • Please note that changes cannot be made to the Family Code Prefix.

 

Manage Family Members

As members are added to a Family, the Client List is populated on the Family screen. From the Family screen, you can edit or delete Members, show or hide inactive members, or view the Client record.

 
  • (a) Select the blue VIEW CLIENT button for quick access to the Clients menu for that Client.
  • (b) Toggle the Show Inactive Members slide to enable (blue) or disable (grey).
  • (c) Inactive Members Code, Name, and Participation Periods are italicized.
  • (d) Note that a previously inactive member can be added to a Family again as long as the effective dates do not overlap.
  • (e) Use the delete icon (blue trash can) to remove a Client Member from a Family.

Click anywhere on a member row to Edit a Family Member.

  •  
  • The Client field is locked but Role, Labels, Start Date, and End Date may be updated.
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