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Archive/Delete Secure Message - Client

  • August 13, 2025
  • 0 replies
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Ensora Education Team
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You have the ability to archive a Secure Message in the Client Portal. This removes it from the Inbox and stores it on the Archived section. There is no way to permanently delete a Secure Message. 

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Archive Secure Message

  1. Navigate to https://theraportal.com/ 
  2. Click Messages in side menu.  
  3. Click 2021-06-17_15-09-27.png Archive icon for appropriate message.

    2021-06-17_15-10-43.png
     
  4. Message will move to the Archive section.

    2021-06-17_15-11-56.png

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Unarchive Secure Message

  1. Click Messages in side menu. 
  2. Click Archive button.
  3. Click 2021-06-17_15-12-10.pngUnarchive icon for appropriate message.
    2021-06-17_15-11-56.png

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