Fully Paid Invoice Still Shows "In Progress" on the Ledger

An Invoice will still show the status of "In Progress" on the Client Ledger when the Claim itself hasn't been updated.

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Ensora Clearinghouse Workflow

1. From the Invoice in the Client Ledger click the In Progress Status.
2. OR navigate to Claim manually:
   • Click Billing tab in primary navigation bar.
   • Click Accepted tab.
3. Click Update Status for appropriate Claim.
4. Select Paid/Processed.
5. Your Claim will move to Paid/Process tab and the Invoice will update to Fully Paid in the Client Ledger.
   

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Non-Ensora Clearinghouse User Workflow

This will be done from the Submitted tab.

1. From the Invoice in the Client Ledger click the In Progress Status.
2. OR navigate to Claim manually:
   • Click Billing tab in primary navigation bar.
   • Click Accepted tab.
3. Click Update Status for appropriate Claim. 
4. Select Paid/Processed.
5. Your Claim will move to Paid/Process tab and the Invoice will update to Fully Paid in the Client Ledger.

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