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FAQ: How Do I Catch Up on Unbilled Appointments?

  • January 26, 2026
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Ensora Education Team
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How Do I Catch Up on Unbilled Appointments?

The system offers two powerful tools to help you quickly generate and manage invoices for unbilled appointments: Batch Invoicing and Process Existing Invoices. Here is an overview and step-by-step guide on how to use these tools effectively.

 

Why Use These Tools Together?

  • Batch Invoicing helps you catch up on missed billing by creating invoices for unbilled appointments.
  • Process Existing Invoices ensures you can quickly submit, email, or print those invoices in bulk.

     

1. Batch Invoicing

Purpose:
Creates single invoices per client for multiple dates of service within a selected date range.

How It Works:

  • Looks for unbilled appointments (appointments without an attached invoice).
  • The date range you select applies to appointment dates.

Example:

If you need to bill for March appointments, set the date range to 03/01/2023 – 03/31/2023. Click Search and the system will generate invoices for all unbilled appointments in that range.

 

IMPORTANT: Before creating invoices, click the grey bar where the client name appears to expand Invoice Details as highlighted in the example below. This allows you to:

  • Edit Rendering Provider and Billing Provider
  • Adjust Amount, Units, and Place of Service
  • Add Modifiers, Notes, and confirm Provider Location
  • Review and update any required fields

Collapse the details when finished, then select the rows and click Create Selected Invoices.

 

 

 


2. Process Existing Invoices

Purpose:
Manages invoices that have already been created.

Features:

  • Send multiple invoices to claims awaiting submission.
  • Print or email invoices and superbills for multiple clients and dates of service.

How It Works:

The date range here applies to invoice creation dates.

Example:

After creating March invoices on 04/05/2023, use Process Existing Invoices with the date range set to 04/05/2023, and click Search to find and manage those invoices.
 

 

 


 

TIPS:

  • To send more than 10 invoices at a time, scroll down and select 250 (or your preferred number) from the dropdown.
     
  • To prevent billing for No Shows, Reschedules, and Cancellations, make sure the Hide No Shows, Rescheduled, and Cancellations box is checked under Invoice Details or Billing > Batch Invoicing.

 

 

Related Article: Batch Invoicing: Create, Print or Email

 

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