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MCP 3.0

Fully Paid Invoice Still Shows "In Progress" on the Ledger

  • Aug 13, 2025 1:29 PM UTC
  • Sep 20, 2025 12:03 AM UTC
  • 0 replies
  • 12 views

Ensora Education Team
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PERMISSIONS REQUIRED: You must have Billing Permissions.

An Invoice will still show the status of "In Progress" on the Client Ledger when the Claim itself hasn't been updated. 

 

  1. From the Invoice in the Client Ledger click the In Progress Status.
  2. OR navigate to Claim manually:
    • Click Billing tab in primary navigation bar.
    • Click Accepted tab.
  3. Click Update Status for appropriate Claim. 
  4. Select Paid/Processed.
  5. Your Claim will move to Paid/Process tab and the Invoice will update to Fully Paid in the Client Ledger. 
    2021-08-16_14-09-30.png

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