PERMISSIONS REQUIRED: You must have Billing Permissions.
You have the ability to add either a client or Insurance write-off in a Client's Invoice.
Jump to Section:
Create a Write-Off
- Locate Client and open Client Profile.
- Click Ledger in the side menu and click the appropriate tab to locate the Invoice.
- Click the Write-Off button or click Select an Action and select Write-Off.

- Select either Client or Insurance Write Off.
- Click the checkbox for appropriate Invoice and then the Write-Off Amount field populates.
- If you only need to write off a portion of the Invoice, change the amount in the Write Off Amount field.
- Click Save.

Remove a Write-Off
- Locate Client and open Client Profile.
- Click Ledger in the side menu.

- Select the appropriate tab to locate the Invoice.
- Click on the Invoice that the Write-Off was previously added to.

- Scroll down to the Invoice Write-Offs section.
- Click Remove.
- Click Save.

