Skip to main content
MCP 3.0

Apply an Unapplied Payment/Credit to an Invoice

  • Aug 13, 2025 1:34 PM UTC
  • Sep 18, 2025 4:08 PM UTC
  • 0 replies
  • 54 views

Ensora Education Team
Forum|alt.badge.img+1

 

PERMISSIONS REQUIRED: You must have Billing Permissions.

If you have accepted a payment for a Client without applying it to an Invoice, the payment will appear under Unapplied Payments/Credits on the Ledger.
 

  1. Locate Client and open Client Profile.
  2. Click Ledger in side menu. 
  3. Scroll to the Unapplied Payments/Credits and Refunds section.
  4. Click Apply to Invoices for appropriate payment. Payment Info page displays.
    2021-07-29_14-16-47.png
     
  5. Check either Client Payment or Insurance Payment.
  6. Select the checkbox(es) for the Session(s) you want to apply the payment to. This will add the amount to the Payment field(s).

    NOTE: Click the select all box to select all sessions.



    MicrosoftTeams-image (15).png
  7. Click Save button.

If the payment covered an entire Invoice balance, the Invoice will then appear under the Fully Paid Invoices tab in the Client's Ledger.

 [Back to Top]

This topic has been closed for replies.