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Eligibility Verification - Batch Check - Check for Ability Responses (271)

  • Aug 13, 2025 1:49 PM UTC
  • Sep 23, 2025 11:49 PM UTC
  • 0 replies
  • 38 views

Ensora Education Team
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The Check for Ability Responses (271) button found on the Eligibility screen allows you to check the eligibility of a batch of patients’ insurance over a set date range.
 

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  1. From the drop-down Menu, go to Billing > Eligibility.
  2. Insurance- Select the desired Insurance(s) to check for Eligibility.
  3. Receiver- Ensure Ability is selected as the receiver.
  4. Date Range- Select a start and end date to run the check.
  5. Apply any additional filters (Program, Location, Scheduled on / Appointment Dates, Only Patients with Active Charts, Use Insurance Admin [Overrides).
  6. Click Check for Ability Responses (271) to being processing.
  7. While requests are being processed, the below screen will appear to let you know the status, you can continue to work while this is sending files to ABILITY.

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  8. This will open the Check for Responses (271) window, click the Retrieve Responses (271) button to view any responses generated by ABILITY regarding the Eligibility Check.

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  9. Once the files have been processed, the checkmarks will move from the left-hand column on the screen to the right-hand column titled Checked For Eligibility.

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    NOTE: This does NOT mean their insurance is valid, only that a successful check has been run. If eligibility is rerun, these clients would NOT be included in future checks for the same date range.

 

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