Remittence Advice/EOB

You have the ability to search for all EOB/ERAs. The last 7 days will show by default. 

1. Click the Managers tab.
2. Click Direct Billing and Remittance Advice /EOB from the drop-down menu.
   
    
3. Search by: enter a date range, payer name, client name, or policy number. Click View.
   
4. On the confirmation page, the green badge displays to let you know the remittance has been posted. You can click the Update Activity Log link to manually post the payment. 

   NOTE: This automatically updates every 30 minutes. 

5. Click View.
6. The claim table opens and you can see the Paid and Denied claim statuses.
7. Click View to see individual claim details.
   
   
   
   Paid example
   
   
   Denied Example