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Procentive

Submitter Not Approved For Electronic Claim Submissions

  • Aug 13, 2025 1:21 PM UTC
  • Sep 5, 2025 10:24 PM UTC
  • 0 replies
  • 25 views

Ensora Education Team
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Error Message

Submitter not approved for electronic claim submissions on behalf of this entity. Entity: Billing Provider.

 

Description

This error will appear in the Electronic Module as a rejection. This rejection is common for NGS Medicare Part B. The reason for seeing this error is because the proper paperwork has not been submitted for your agency and this payer. 

 

Resolution

Contact Support.

If the payer is NGS Medicare Part B, our support team will need the following information in order to help you submit the proper paperwork to the payer.

  • Tax ID being sent to the payer.
  • NPI(s) being sent to the payer.
  • For Medicare Part B which PTANs are associated with the Tax and NPI.
  • Billing Name
  • Billing Address
  • Phone Number
  • Fax Number
  • Staff that has authority to sign forms for the company including:
    • Full name
    • Title
    • Email
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