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Duplicate Diagnosis Error in Billing

  • August 13, 2025
  • 0 replies
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Ensora Education Team
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Error Message

You have duplicate diagnoses. 

 

Description

This error is found in the Billing Module > Add window when checking services to be billed. This error will appear when a service line has the same diagnosis code selected more than once.

 

Resolution

  1. On the error line, click fix.
    Duplicate_Dx.png
  2. Click the Diagnoses tab.
    Change_Time_Dx_Duplicate.png
     
  3. Hold down Ctrl (Command on Mac) key on your keyboard and click once on the duplicate diagnosis code(s) to un-select it from the list.
    Change_Time_Diagnoses_Tab.png
     
  4. Click Save.
  5. Return to the Create New Invoices error window.
  6. Click Check.

NOTE: We recommend reviewing the Client module > Diagnosis tab and updating if needed to prevent duplicate diagnosis codes on claims in the future.

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