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Fusion

Create a Claim

  • August 13, 2025
  • 0 replies
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Ensora Education Team
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PERMISSIONS REQUIRED:  You need the Admin permission to edit a payer. You need the Billing permission to create a claim from a billing account.

 

Claims can either be created automatically when charges are submitted from a daily note or manually after a daily note has been signed.

 

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Automatically Create Claims

 

For claims to be automatically created when charges are submitted, both the patient and their payer must have the option turned on.

NOTE: Billing Codes can Skip Claims. A claim will still not be created if all of the billing codes are set up to go directly to the billing account.

 

Turn On Automatic Claims for a Patient

  1. In the upper left of Fusion, use the Search Patients... field to search for and select a patient.
    file-K1vCnU4LPJ.png
     
  2. In the Patient section, go to the Therapy/Medical Details section and set the Generate Claims field to "Automatically".
    file-o2D5d6bIuL.png
     
  3. Click the Save button.
     

Turn On Automatic Claims for a Payer

  1. Go to Admin → Basic Setup → Payers.
    file-lGhVmpgGtY.png
     
  2. Click the payer you want to edit.
  3. Click the Billing tab.
    file-S2KGgHZzjk.png
  4. Change the Claims field to "Generate automatically".
    file-jbV27kqbFi.png
     
  5. Click the Save Payer button.
     

Manually Create a Claim

 

If a claim wasn't automatically created or was deleted, you can manually create the claim from the patient's billing account. Once a claim has been created, you can review it from the claim list.

  1. Go to Billing > Billing Accounts.
    file-PQjc2BcMvN.png
     
  2. Click the billing account for the patient you want to create a claim for.
  3. To the right of the visit, click the Create Claim icon create_claim_icon.png.
    file-eGYJa6UBfm.png
     
    TIP: Not able to click the icon? You can only create a claim if the therapist has submitted charges on the daily notes and a claim does not already exist.
  4. To confirm that you want to create the claim, click the Create Claim button.
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