IMPORTANT TIP: It can take up to a day for a SOAP Note to be available for download from the Portal. This is the current process for converting the SOAP Note to a readable pdf.
If your SOAP Note (or Note) is listed in the Portal but not showing as available for Download (after 24 hours), please see the troubleshooting steps in Syncing FAQ.
You can manually pull each individual student's SOAP Notes for the specified date range and download them. The download will be a zip file with the individual PDF version of the SOAP Notes.
Download SOAP Notes
- Go to Student.
- Click the Documentation tab and select the SOAP Notes button.
- Set Date Range.
- Click the Select All checkbox at the top to quickly select all displayed SOAP Notes.
NOTE: Typically you can pull approximately 200 SOAP Notes at a time.
- Click the Download button.
If you continue to have issues, please reach out to abadatacollection.support@ensorahealth.comfor more assistance.