SUBSCRIPTION REQUIRED: This feature requires an additional cost or subscription. Please reach out to support for more information or to have this feature enabled.
Not all features may be available by default and additional charges may apply for certain features. Please contact the Support team with any questions
PERMISSIONS: Clinic Staff must have Administrator assigned in order to manage the Patient Portal.
Patient Portal: Chat
From within the portal, the patient can send a message to their therapist. The therapist can view the chat by navigating to the Patient Portal Chat Review under the Patient Menu.
Here the therapist can view all of the chat sessions that have been initiated with them.
Double-clicking on a row or right-clicking and selecting Open Chat opens up the chat window.
The therapist can then enter their reply and hit Post and the patient will see the response in the portal.