Not all features may be available by default and additional charges may apply for certain features. Please contact the Support team with any questions
PERMISSIONS: Clinic Staff must have Administrator assigned in order to manage the Patient Portal.
Patient Portal: Patient Perspective
The portal itself was designed to be multi-device friendly -from a cell phone, to tablet, to laptop or desktop the patient should have a solid experience.
The portal does offer a level of customization, and this is done when we work together during the setup phase. The login screen for the patient looks as follows:
The top banner portion is customizable, and we will work with you during the setup process to get your logo and branding across the top.
The user on this screen would have three options: enter their account number and password to Log In, Register as a new user, or have the system email them a link to reset their password.
When a user registers as a New User they see the following screen:
Here they enter their account number that is supplied to them by the clinic along with their email address, and they choose a password. Once they register a confirmation link is sent to their email. The patient clicks on that link, and their account is activated.
Once they are logged in, the patient is greeted with the following screen:
The company blurb at the top of the screen is configurable during the initial setup, and you will work with Fusion Enterprise to customize it.
Across the top there are 6 areas to the patient can access:
- Payments
- Paperwork
- Records
- Appointments
- Chat
- Account