Turn Off Patient Messaging Notifications

When your clinic turns on patient messaging, the system will automatically send the users an email notification when they receive messages from portal users. If a user doesn't want to receive an email when they have a message from a portal user, they can turn off these notifications in their system Profile.

Turn Off Patient Messaging Notifications

1. Click the My Account icon  in the upper right corner of your screen.
2. Click Edit My Profile.
   
    
3. Click the Notifications tab.
4. Click the Patient Messages dropdown and select No, Don't Email Me.
5. Click the Save Profile button.