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Add New Offices & How to Access Them

  • August 13, 2025
  • 0 replies
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Ensora Education Team
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To add or update an Office in the system, follow the steps below:

  1. Click on the Settings tab in the upper left of the main screen.
  2. Next, click on the button labeled Organization, and a new window will open.
  3. Click the "+" button to add a new Office
  4. You can also select an existing Office you want to edit from the top drop-down list.
  5. Fill in or edit the selected Office's details below.
  6. Click the Save & Close button to save your changes.

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NOTE: A new Office will not be automatically visible once added - your account will need access to this new Office. To do so:

  1. Navigate to Settings -> System Security, a new window will open.
  2. In the upper left User Accounts portion, select the User
  3. With this User selected, select the User Role you would like to edit.
  4. With this User Role selected, check ON the new Office in the lower right Agency/Branch Office window.
  5. If the user has multiple roles assigned to them, repeat steps 3 and 4 for each user role.
  6. Click the Save All button to save your changes.

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TIPS: To allow for flexible and customized security/access, you can grant or block access per office for each user.

  • You can also assign users different roles for different offices.
    • Example: The staff is a supervisor in two offices, but a program coordinator in another.
    • Example: You split up your scheduling staff's access by region.
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