PERMISSIONS REQUIRED: Must be Therapists assigned to Group or Administrator (or higher) for all Groups.
You can create Group Appointments from the Schedule or Clients tab. To Create a Group before you can schedule a Group Appointment, navigate to the Client tab. You can also create a new group from the New Appointment window.
NOTE: See Client Appointment Variations for more information on appointment variations you can schedule to meet your needs.
Jump to Section:
Schedule Appointment - Schedule Page
- Click the Schedule tab in the navigation bar.
- Click +New appointment. The New Appointment window opens.
Schedule Appointment - Clients Page
- Click Clients and Groups in the primary navigation bar.
- Find your group and select Appointments. The group appointments page opens.
- Click New Group Appointment. The New appointment window opens in the Schedule.
NOTE: You cannot schedule Group Telehealth appointments.
- Enter appointment details as described below.
Appointment Details
NOTE: Some fields are set by default dependent on where you create the Appointment (Agenda, Calendar, Clients Tab) . Default settings cannot be changed in the appointment details window.
- Enter the group name in the Client, group name or event title field, then select that group name from the Groups results.
- Select the Staff Member if different from yourself.
- Select desired Service Type from drop down if it did not auto-populate.
- Select Start Date, End Date, Start Time, Time & Repeat setting (if applicable).
- Click the dropdown arrow in the Time fields to select a time, or click inside the field to enter a time. The appointment duration will automatically display next to the End Time field.
- Forum will default to In-person.
- Select Location & Room (if applicable).
- Enter Notes if needed.
- Click Save.

NOTE: You can add a new group directly from the new appointment window.
- Click the + Add button.

- Select Group, enter the Group Name, select Clients, then click Save.

- Click the + Add button.
NOTE: Staff members have the ability to set a default time zone that is different from organization & location time zones. For the associated staff, their agenda, calendar & appointment windows will then display in the time zone set by the staff member. Appointment times will display in the location time zone on the client list and signed documentation.
See Set Your General Preferences for more information.
- Your preferred time zone will display next to the start/end times when you are creating the appointment.

- Your preferred time zone and the appointment location time zone will show in your agenda.
