Medication Dispensing: On-Hold Functionality

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A hold can be placed or removed at either the Patient’s Chart Details or the Medication Dispensing Screen. Once a “Hold” has been placed, a user (usually a nurse) CANNOT dispense using the Medication Dispensing Screen window. Only the user who placed the hold or someone in the same User Access Level can remove the hold. Follow the steps below for the different processes associated with holds. All these steps can be performed from the Patient’s Chart Details and Medication Dispensing Screen.

Med Hold Button on Patient’s Chart Details

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Med Hold Button on Medication Dispensing Screen.

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Adding a Medication Hold

1. Click the Med Hold button from either the Patient’s Chart Details or the Medication Dispensing Screen.
   
2. Click Add Hold.
   
3. Hold Type- Select a hold type (options entered in Lookup Manager 🡪 Hold Type).
4. Comment (Optional)- Add any desired comments.
5.  Click Add / Update Hold to add the hold to the table.
   
6. Click Save Changes to create the hold.
   
7. The Med Hold button is now Orange and appears with a number indicating the number of Med Holds.
   

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Add/Update Comments

1. Click the Med Hold button from either the Patient’s Chart Details or the Medication Dispensing Screen.
   
2. Click on the Hold to be removed (the row will highlight blue once selected).
3. Click Add / Update Comment.
   
4. Modify or Create the comment.
5. Click Add / Update Hold.
   
6. “Comment updated.” will be displayed in green.
7. Click Save Changes.
   

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Remove a Hold

1. Click the Med Hold button from either the Patient’s Chart Details or the Medication Dispensing Screen.
   
2. Click on the Hold to be removed (the row will highlight blue once selected).

• NOTE: Be sure to click the checkbox in the Hold column.

• Click Remove Hold.
  
• The Med Hold will disappear and “Changes saved successfully.” will be displayed in green.
  
• There is no Med Hold for this patient. The Med Hold button will now return to its normal color.
  

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