First, check the adjustment details by navigating to Billing > Claims > Rejected and Denied > Rejection Details.
Here are some resources that can help you identify and correct those claims:
After you've pinpointed the necessary corrections, please update the system with the latest information and you can resubmit the claim. - If you require assistance specifically with updating the software, don't hesitate to contact us. We're here to assist!
For more information on specific actions:
- Resubmit a Claim
- Resubmit Corrected Claims
- EDI File Settings - Ask for Resubmission Details
- Claims Process Overview
If you require further clarification or assistance on why your claims were rejected or what is needed to fix them, contact your insurance provider’s EDI department for more information. Alternatively, you may consider hiring a medical biller who can help you understand and rectify the claim rejections.