Ensora Mental Health AMA: Stigma-Safe Documentation & Client Communication

Join a 60-minute open Q&A on writing person-first, trauma-informed notes and communicating with clients in ways that preserve dignity. We’ll focus on portal-ready summaries, clean team handoffs, and how to use Ensora Mental Health tools—including templates, smart fields, and role-based permissions—to align language with advocacy and reduce stigma in everyday workflows.

How to participate

1. Pre-submit your question in the dedicated community thread: 

    

2. Join the Zoom session and continue asking questions live in chat.

3. We’ll prioritize pre-submitted items, then tackle live questions as time allows.

Subject Matter Expert - Zach Nord

Zach is a Customer Support Specialist, who has spent the last 2 years working on the support team for Ensora Mental Health.  He is a native from Minnesota who approaches every interaction with professionalism and respect. He approaches every question as a learning experience to better understand the system and how it is used by all professionals.
 
When not focused at work you can find him catching a live show or sporting event. He is always looking for my next book to read or new trip to plan.