Administration > Access level permissions > User Access 2nd tab > Claim Management are required in order to be able to make these changes.
On occasion, it may be useful to write off claims in bulk. These steps will walk you through how to do that.
- Go to Billing > Claims Management.
- Locate the claims you want to write off.
- Check the box on the left to select multiple claims or check the box on the left in the header to select all claims.
- Right-click on any checked row.
- Select Bulk Write Off Checked Claims.
- Select either Write Off RP Balance or Write Off Insurance Balance.
- In the Write-Of select Billing Reason Code window, select a Reason Code from the drop-down menu.
- Enter a Comment if desired.
- Click OK.
- The claims that were written off will be removed from the list and you will see # claim/s processed in green above the top left corner of the list.