Delay Reason Code

Area in the software where a user can assign the appropriate Delay Reason Code to claims that are over the timely filing limit. User can bulk assign a code to a batch of claims instead of assign a code per individual claim.

Access

Go to Billing > Delay Reason Code.

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Delay Reason Code

1. DOS Start- Select the earliest date of service to be viewed.
2. DOS End- Select the latest date of service to be viewed.
3. Delay Reason Code- Select the delay reason code to be used for the selected claims.
4. Unbilled- Select to view unbilled claims in the chart below.
5. Billed- Select to view billed claims in the chart below.
6. Count- Displays the number of claims in the chart below.
7. Claim List- Displays a list of claims specific to the search parameters selected above.
   • Patient- Displays the patient’s name associated with the claim.
   • Claim ID- Displays the claim ID associated with the claim.
   • DOS- Displays the date of service associated with the claim.
   • Billed Date- Displays the billed date associated with the claim.
   • Delay Reason Code- Displays the delay reason code associated with the claim.
   • Payment Transaction Date- Displays the payment transaction date associated with the claim.
   • Payment Amount- Displays the payment amount associated with the claim.
   • Insurance Name- Displays the insurance name associated with the claim.
8. Preview- Select button to display a print preview of the chart below.
9. Print- Select button to print the chart below.
10. Refresh- Select button to remove any items that have been selected, returns the screen to the original window.
11. Process- Select button to apply the delay reason code selected from the drop down to the claims that have been selected in the chart.
12. Export to CSV- This allows the user to save a CSV. File export of the queued claims in the Delay Reason Code window.