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Fusion

Add a Charge or Credit to an Account

  • August 13, 2025
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Ensora Education Team
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PERMISSIONS REQUIRED: You need the Billing permission to add a line to an account.

You can add a line directly to a billing account if you need to manually record charges, payments, or other credits that affect the account's balance.

NOTE: If your clinic has system-integrated payment processing, you can Process a Payment instead.

 

Jump to Section:

 

Add a Charge or Credit to an Account

  1. Go to Billing → Accounts → Billing Accounts.
  2. Click the billing account you're working with.
  3. In the lower right, click the + Charge or - Credit button.

     

  4. Fill in information about the line.
    • Click the Save Line button to save information about a cash payment or payment that was processed outside of the system. This is an option for clinics that are not enrolled in integrated payment processing.
    • Click Record a Payment to save information about a cash payment or payment that was processed outside of the system. This is an option for clinics using integrated payment processing.
    • Click Process a Payment to process a credit card payment. This is an option for clinics using integrated payment processing.
      Clinics Enrolled in Payment Processing  Clinic Not Enrolled in Payment Processing

       

       

       

       

  5. Click the Save Line button.
  6. If you want to print or email a receipt, select the checkbox next to that option and click the Process Receipt button. Otherwise, click the Nope button.

 

About the Fields

Field Description
Date The date of the charge or credit. 
Type Indicates what this charge or credit represents:
  • fee/charge is the standard charge that increases the account's balance.
  • payment is the standard credit that represents a payment made to the clinic that reduces the account's balance.
  • discount is a credit that represents a discount provided by the clinic that reduces the account's balance.
  • write-off is a credit that represents the clinic's cancellation of bad debt and reduces the account's balance.
  • refund is a charge that represents a refunded payment made to the client that increases the account's balance.
Description A description of the charge or credit that appears on statements and invoices.
Total The total amount of the charge or credit.
Action Choose whether to record a payment or process it through Fusion:
  • Click Record a Payment to save information about a cash payment or payment that was processed outside of the system (For clinics using integrated payment processing).
  • Use Process a Payment to process a credit card. 
  • Click Save Line to record the payment to save information about a cash payment or payment that was processed outside of the system (For clinics not using integrated payment processing).
Method Indicates whether the charge or credit was provided by cash, credit card, debit card, check, or EFT.
Reference A reference, such as a check number, for the charge or credit that appears on statements and invoices.

 

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