The Message Center allows all staff to send and receive HIPAA Compliant Staff and Client Messages.
Jump to Section:
View Staff Message
The number in blue in the Message Center tab indicates the number of unread Staff Messages in your inbox.
- Hover over the Message Center tab in the Navigation bar.
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- Click Staff Messages from the drop-down.
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- New Messages display in your Inbox in bold.
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- Organize Messages using the folders from the left section.
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Send Staff Messages
- Click Compose Message from left section.
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- Indicate who you would like to send the message to in the To: field by selecting Role-based Groups Custom Groups, and/or Staff.
- Roles-Based Groups - Staff are auto-populated based on their assigned Role.
- Custom Groups - Create your own Groups of Staff.
- Staff - Will show all staff that you have access to see.
NOTE: You must select at least one. Best practice is to select Staff.
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- Enter message Subject.
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- Select the message's Priority.
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- Type in the Message field.
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- To add Attachments, click Select and choose the appropriate file from your computer (optional).
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- Click Send.
IMPORTANT: If your message contains any PHI or client information, check the Contains Sensitive Client Information box before sending the message.
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View Client Messages
The number in red in the Message Center tab indicates the number of unread Client Messages in your inbox.
- Hover over the Message Center tab in the Navigation bar.
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- Click Client Messages from the drop-down.
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- Use the SEARCH bar to search messages by Client and/or Date.
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- Click Write New Message to send a secure message.
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